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  • Customer Service Specialist

    Company: Sterling Bank

    Location: John, VA

    Date Posted: December 12, 2013

    Customer Service Specialist will be responsible for processing transactions, providing exceptional customer service, and performing advanced sales and service (teller) functions, including opening new accounts. Builds customer confidence and loyalty through courtesy and professionalism. Identifies customers' needs, determines and offers personal and business financial products, and makes referrals to other lines of business as needed. Essential Duties: • Responsible for establishing, retaining, and deepening relationships with customers to achieve branch sales goals and provide exceptional customer service. • Perform transactions such as opening checking, savings, CDs, and IRA accounts, as well as more complicated transactions such as IRA contributions, roll-overs, transfers, and...