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Senior Account ManagerPaeTec - Oak Brook, ILPAETECs integrated communications solutions are as broad as the nationwide markets we serve, and as specific as the individual needs of businesses. We bring extraordinary experience and flexibility to tailoring individual solutions for our customers, and we back it up with our commitment to service excellence. Its our passion a passion for quality. Brief Description : To service, support and sell into a base of commercial accounts to insure maximum satisfaction and revenue growth. Detail Description :Customer contact - proactive account management - via voice calls, email and account reviews Upsells - responsible for small monthly quota in new sales to existing base Customer service - general Q & A, trouble ticket resolution and escalation, receiving and processing MACD (move, add, change)with...originally from TheLadders - More Tools...
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