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Service Manager, Merchant ProcessingeBay - Phoenix, AZBusiness Title Service Manager, Merchant Processing Requisition No. 23989BR Category Tech - IT / Operations Work Location PayPal Phoenix Shift Day Primary Job Responsibilities 1. Develop, communicate and maintain a comprehensive Operations Service that plan that covers end to end merchant services production processes at PayPal. The plan will establish Service Line Agreements (SLA’s and KPI’s) for all existing processes and new processes prior to their release to production. The successful candidate will achieve buy-in from internal leadership inProduct Development, the Business Unit, Technologyand Operations on the Operations Service plan, and ensure clear expectations are set between all groups. 2. Manage merchant services solutions to pre-agreed levels of service availability defined...originally from Job.com - More Tools...
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