-
Workforce Management Planning AnalystSears Holdings - Round Rock, TXRESPONSIBILITIES: Supports and communicates departmental and organizational quality standards, processes and procedures, and policies. Prepares yearly, monthly, daily, and intra-daily call volume, average handle time, and staffing forecasts. Ensures that sufficient time is planned to support the business needs for such activities as hiring, training, and agent coaching. Communicates with business leaders and remote site management in order to derive a forecast based on historical trends and future initiatives. Advises and leads the business in determining hiring needs and business decisions, such as hours of operation, based on the forecast. May provide performance feedback through informal communications, formal performance reviews and goal-setting, and deficiency management. Initiates... See job listing >30+ days ago from Sears Holding Corp. - Save - Block - Flag - More Tools...
- flag this job
- scam/spam
- expired
- broken link
- duplicate
- Who do I Know at Sears Holdings - by LinkedIn
- Research Salary - at PayScale
- Local Tools: Research Round Rock Jobs | Map This Job
- Find People at Sears Holdings: Spoke
Sears Holdings
-
Headquarters:
3333 Beverly Rd
Hoffman Estates, IL 60179
Phone: 847-286-2500
http://www.searsholdings.com - Line of Business: Retail Department Store Chain Groceries Auto Services & Short Term Finance
-
Key Numbers:
Company Type Public (SHLD:NMS) Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
View on Google Maps | Yahoo! Maps | MapQuest
Incorrect company information? Let us know.
