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IT Help Desk AnalystR Systems - Sacramento, CAGeneral Help Desk Help Desk Support for CMS Net users, including counties, service providers, and staff Create a log entry for application system help requests/calls Monitor voice-mail and e-mail inquiries and respond accordingly Identify, analyze and respond to user questions Escalate more technical help desk calls or direct users to regional offices or other parties as appropriate for policy guidance Validate data interfaces with other application systems (MEDS, CMS Net) User support Administer and maintain user accounts and appropriate security for applications: MEDS, EDS Net, PEDI, GHPP, CMS Net Create and maintain provider accounts for PEDI System Data Support FTP data PTR data files to secure website Monitor file uploads, organize and store original data files on network Report on... See job listing >29 days ago from Dice - Save - Block - Flag - More Tools...
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R Systems
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Headquarters:
300 Radioshack Cir
Fort Worth, TX 76102
Phone: 817-415-3924
- Line of Business: Business Planning And Organizing Services
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Key Numbers:
Company Type Private Company Revenue Less than $5M Company Size 10 - 100 employees -
Job Location:
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