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  • Sales - Service Advisor - Automotive

    Company: Chrysler - Mopar

    Location: Bristol, TN

    Date Posted: December 27, 2013

    The Service Advisor is responsible for building strong customer relationship and selling the technicians time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Ensure that customers receive prompt, courteous, and effective service Greet customers and assist them with any inquiries they may have Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.