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  • Customer Satisfaction Engineer


    Location: Plymouth Meeting, PA

    Date Posted: November 12, 2013

    We call our Customer Support Engineers, Customer Satisfaction Engineers. These team members are the critical component for successfully configuring new customers to utilize the solutions AND in ensuring the ongoing satisfaction for those same customers while they are a subscriber to our online software application solutions. Each Customer Satisfaction Engineer is assigned new customers to onboard, configure, train and implement. In addition to implementing new customers, each Customer Satisfaction Engineer will maintain a list of assigned customers who theyrsquoll support in a reactionary, traditional customer support manner. In addition to implementation and support, Customer Satisfaction engineers might be assigned specific projects or areas of responsibility that serve...

    from Dice