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Analyst, Senior Call CentJetBlue Airways - Salt Lake City, UTManage Call Center Analyst (CCA) projects and strategic initiatives Coach and mentor new and existing Analysts Work closely with Budget Analyst to monitor and review Reservations budget each month and create annual budget submission Research budget variances and create headcount reports Provide guidance to Call Center Analysts regarding daily tasks Work closely with Operations Manager and Operations Supervisors to maintain effective communication on operational issues High School Diploma or General Education Development (GED) Diploma Bachelors Degree or relevant equivalent job experience Three (3) to five (5) years analytical experience Ten (10) years of customer service experience Coaching and mentoring experience Ability to work nights, weekends, holidays, and travel when necessary... See job listing >30+ days ago from Jobirn - Save - Block - Flag - More Tools...
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JetBlue Airways
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Headquarters:
11829 Queens Blvd
Forest Hills, NY 11375
Phone: 718-286-7900
http://www.jetblue.com - Line of Business: Air Passenger Airline
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Key Numbers:
Company Type Public (JBLU:NMS) Company Revenue $500M+ Company Size More than 5000 employees
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