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Customer Service RepresentativeBD - Baltimore, MDEnsures customers have a satisfying service experience. Responsible for receiving a high volume of incoming orders via telephone and fax, inputting order details accurately into a complex business system (SAP), researching customer requests, and following-up in a timely manner. Routinely responds to inquires from customers regarding: product availability & status, pricing, shipping, invoices, credits, returns, literature requests, proof of deliveries, terms of contracts, BD policies & procedures, order status, current marketing promotions, and sample requests. Communicates across a large cross-section of customers, as well as, communicating internally with Sales, Operations, Logistics, and other functions. Expected to positively contribute to a team environment and provide backup support... See job listing >13 days ago from BD - Save - Block - Flag - More Tools...
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BD
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Headquarters:
385 Van Ness Ave Ste 200
Torrance, CA 90501
Phone: 310-618-8798
http://www.bdsys.com - Line of Business: Computer Integrated Systems Design
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Key Numbers:
Company Type Private Company Revenue $10M - $50M Company Size 100 - 500 employees
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