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Help Desk SupportEcmc Group - Saint Paul, MNECMC (Educational Credit Management Corporation) located in downtown St. Paul, MN. We have a wonderful opportunity for a technical student or alumni working an entry level Help Desk position working Monday through Friday, 5:00am to noon. This is part time, temporary position. Please forward resumes to Kathy Hale, ECMC. Fax: 651-325-3204 or email khale@ecmc.org . The position will be open until filled. To learn more about ECMC, please visit our website www.ecmc.org. PURPOSE & DIMENSIONS: Receives telephone inquiries regarding problems, logs the problems and forwards to the appropriate support level for resolution. ? Provides Level 1 support assistance to internal and external customers resolving simple problems that can be handled on the initial telephone call (answering questions, discuss...originally from Hamline University - More Tools...
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