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  • Rep-Sales Ops-Retail

    Company: Verizon Wireless

    Location: San Francisco, CA

    Date Posted: January 16, 2014

    Responsibilities The primary responsibility of this position is to provide exceptional customer service to individuals visiting the Verizon Wireless store. As a member of the store team, the incumbent(s) should strive toward helping the store achieve its financial and customer service goals. You must also be able to actively engage customers and provide world-class customer service.Provides exceptional customer service to individuals visiting the Verizon Wireless store, including greeting customers and assessing their needs. Exhibits quality customer service from greeting point through departure; ensuring that all aspects of a customers needs are met and that every customer has a positive experience.Answers phones and responds to customer inquiries in a timely manner. Other duties include...

    from Verizon Wireless West