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Sr. Voice Interface DesignerComputershare - Canton, MAAs a Design Leader, you will be responsible for designing the caller experience for IVR systems where the interfaced needs to be comfortable and intuitive, while addressing Business, Client and caller expectations for a human-like dialog that are exacting and far-ranging, but which are often held subconsciously. You will work on a team of colleagues and subject matter experts to discover user requirements, and to match these needs against business/client goals, as well as strengths and limitations of the technology. You will validate functionality, design callflows, script dialog, define grammars, tune, conduct usability tests and direct voice talent to exacting levels of detail in order to realize applications that "get the job done" with a minimum of fuss while nevertheless displaying... See job listing >30+ days ago from Jobfox - Save - Block - Flag - More Tools...
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Computershare
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Address:
17 State St
New York, NY 10004
Phone: 212-805-7158
- Line of Business: Ret Computers/software
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Key Numbers:
Company Type Private Company Revenue Less than $5M Company Size Less than 10 employees
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