• Customer Service Support (Sr) - Gonzales, LA - Instrument & Valve Services

    Company: Emerson

    Location: Gonzales, LA

    Date Posted: March 04, 2014

    Job Description**Job Summary and Functions:**This person will be responsible for interfacing with industrial manufacturing customers, suppliers, sales representatives, and other employees in functional areas such as finance and production. Duties include job quotation, order entry, purchasing, status monitoring, and trouble shooting. This person will also be responsible for customer satisfaction, profit margins, and on-time delivery. ****Major Areas of Accountability:*** Solicit information from sales channels on repairs* MSDS* Onsite Information* Repair Requirements* Prepare Quotations for sales channels* Source Parts & Assembly from shop, factory and vendors* Expedite & schedule shop, vendors and factory* Arranging special transportation requirements* Enter orders in Business Systems*...

    from Emerson