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Console Operator - Top Secret
We are looking for Console Operators who will operate a multi-line console, provide information/directory assistance services, and set-up and administer audio conferences. Responsibilities / Duties *Process incoming and outgoing calls for government client in a courteous and pleasant manner. *Provide Information/Directory Assistance for government users which may include providing information service for any area code in the US to authorized government users, and place calls after determining appropriate calling information. *Submit updates for directory database, which may include the names and telephone numbers of Government employees at the applicable location. *Researche either manual or automated databases to obtain required information. *Transfer callers to requested telephone...
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