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AVP Regional Claims CenterHartford Financial Services Group - Simsbury, CTReporting to the Vice President, Group Benefits Division Claims, this person has overall responsibility for the GBD Claims Customer Contact Center (CCC) which is a large claim and call center department. The Customer Contact Center has been in operation a little over a year and has redefined our claim service model by providing consistency and scale across the claims network allowing us to expand our claim services to accommodate differentiated market offerings such as clinical intake. The Customer Contact Center currently has approximately 250 employees with a $10M budget and operates in a very complex environment balancing various policy requirements, multiple types of calls (intake and inquiry, analyst and clinical), across five locations in a developing operating model. Key... See job listing >30+ days ago from The Hartford Financial Services Group, Inc. - Save - Block - Flag - More Tools...
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Hartford Financial Services Group
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Headquarters:
Hartford Plz
Hartford, CT 06115
Phone: 860-547-5000
http://www.thehartford.com - Line of Business: Holding Company Multi-line Insurer Property & Casualty Life Accident & Health And Other
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Key Numbers:
Company Type Public (HIG:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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