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IT Support AssistantESP California - Los Angeles, CAFirst level technical user support. Responsible for hardware troubleshooting and upgrading the Firms desktop including Windows XP operating systems and software. Also responsible for general systems administration, remote communications, workstation image support, conference room setups and new employee setups. Work with individual end users to make sure that the firms standard applications are functioning properly. ESSENTIAL FUNCTIONS Provide first level technical user support, guidance and training as needed. Responsible for installing, troubleshooting and maintaining hardware, desktop operating systems and applications using standardized procedures. Assist managing end user accounts, permissions, and access rights in accordance with firm practices regarding nomenclature, privacy, and security...originally from Prohire - More Tools...
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