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Technical Solutions Rep IIIHewlett-Packard Company - Tucker, GATitle: Technical Solutions Rep III Location: Georgia - Tucker * Working more independently and from a standard protocol to respond to customer issues. * Moderate judgment may be used to supplement the outlined process. * Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems. * Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise). * Proactively assist customers to avoid or reduce problem occurrence. * Participates in projects for process or quality improvements. * Work is reviewed... See job listing >30+ days ago from Hewlett-Packard Company - Save - Block - Flag - More Tools...
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Hewlett-Packard Company
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Headquarters:
3000 Hanover St
Palo Alto, CA 94304
Phone: 650-857-1501
http://www.hp.com - Line of Business: Mfr Of Computer Equipment & Systems Software Digital Photography & Computer Peripheral Products And Other Computer Services
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Key Numbers:
Company Type Public (HPQ:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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