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Digital Reach - Plano, TXNetwork/Desktop Support Engineer Job Description: The network/desktop support engineer is part of the IT support team providing Tier II and Tier III level software, hardware, and network support to end-users. He or she is responsible for addressing customer support calls for IT related problems, providing call resolution and managing client network infrastructures as per contracted SLA (service level agreement). Job Duties Include: * Proactively manage and setup client network infrastructures Provide general LAN/WAN administration tasks Performs hardware and software evaluations and make recommendations * Performs application compatibility / interoperability testing / application packaging * Performance Tuning and Monitoring for the desktop and laptop environment Develop and maintain documentation... See job listing >30+ days ago from itzbig - Save - More Tools...
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