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Business Analyst I - Client Services (Banking/Teller)Fidelity National Information Services - Birmingham, ALJob Description: Scheduled Hours: 11 am to 7 pm CT plus availability to work one Saturday (7 am to 1 pm) approx every 6 weeks. Standard hours for support center are: 7am to 7pm CT M-F and Sat 7am to 1pm CT. Summary: Delivers quality customer service in a timely manner to our client base of Banking Clients by providing them with a single point of contact to their reported software issues or esclatating to senior product specialist for further indepth review of the issue. * A strong banking back ground is required. Teller experience would be a plus. * Needs to follow the Support escalation procedures within the established timeframes. * Has abilities to master and support many products effectively. * Is a detailed oriented individual with a good time management approach to their... See job listing >30+ days ago from Fidelity National Information Services - Save - Block - Flag - More Tools...
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Fidelity National Information Services
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Headquarters:
601 Riverside Ave
Jacksonville, FL 32204
Phone: 904-854-8100
- Line of Business: Credit Card Processing And Check Services
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Key Numbers:
Company Type Public (FIS:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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