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Director, Customer ServiceAmazon.com - IndianaResponsible for overall leadership and operations of the Customer Service contact center in Hyderabad India. The HYD CS Director will set the vision and direction for our Hyderabad Contact Center. They will lead a large team of up to 750 associates (350 off peak) and managers to improve the customer experience, increase productivity and maintain service levels. The contact center provides support to both the North American and European business units. This is a senior-level management position that is fully accountable for the results of the customer service center. Responsibilities: Responsible for the overall direction, coordination, and evaluation of the site. Understands and demonstrates Amazon's core values and Leadership Principles. Carries out supervisory and management... See job listing >24 days ago from Amazon.com - Save - Block - Flag - More Tools...
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Amazon.com
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Headquarters:
1200 12th Ave S Ste 1200
Seattle, WA 98144
Phone: 206-622-2335
http://www.amazon.com - Line of Business: Ret Books Music Videos Dvds Toys And Other Electronics
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Key Numbers:
Company Type Public (AMZN:NMS) Company Revenue $500M+ Company Size More than 5000 employees
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