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Consultant (Temporary)Verizon Communications - Scranton, PAConsultant (Temporary) Duties include, but are not limited to, the following: * Handling requests from existing or new customers or their agents (where applicable) for installation, disconnection, or changes of telephone systems and services. * Meeting or exceeding corporate requirements for sales objectives through identification of customer needs and recommendation of telephone product and services to accommodate same. * Discussing, investigating, and resolving disputes, complaints and inquiries regarding customers' service, billing, rates, adjustments, policies, etc. * Collecting delinquent bills by telephone, in writing, or in person at a designated payment center. * Establishing and assessing customer credit information. * Interacting with other departments and telecommunications customers...originally from Verizon Communications - More Tools...
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Verizon Communications
Provides Wireline & Wireless Telecommunication Services And Directory Publishing
| Company Type | Public (VZ:NYS) |
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
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