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Service Technician - new
* Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs. * Determines parts, supplies or tools needed to complete service requests. * Relays any special problems to Service Coordinator following each call. * Ensures that service commitments are met within standard response time. * Loads, delivers, installs, and specs equipment. * Trains customers on the use and basic maintenance of equipment sold. * Uses, maintains, and secures test devices and tools used to adjust, calibrate and repair equipment. * Completes all required paperwork (time sheets, service orders, forms, inventory, expense reports, purchase card, and equipment related items). * Returns defective modules, assemblies or parts to the local office and labels items. *...
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