Help Desk Tier 1 job at Safe Auto Insurance Company in Columbus, OH

• Help Desk Tier 1

  Safe Auto Insurance Company - Columbus, OH

  Summary A great entry- level position with Safe Auto?s help desk team. Troubleshooting problems for internal customers and escalating tickets to appropriate technician or technical team. Key responsibilities include: ? Must be customer oriented and pay close attention to detail. ? Perform initial diagnostics to determine if problem is hardware or software related. ? Troubleshoot/resolve Level I issues and refer more complex problems to Level II technicians. ? Write or revise user training manuals and procedures. ? Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. ? Must work well with a team as well as independently ? Must be able to lift or move 50 pounds. Qualifications Our ideal candidate will have an Associate?s degree or...

  originally from Yahoo! HotJobs - More Tools...
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Help Desk Tier jobs in Columbus, OH

• Help Desk Lotus Notes customer care

  Collabera - Columbus, OH

  Description: Provides and delivers first-tier, technical support and problem ... system status and downtime procedures, etc. Help Desk Required 3- Working Knowledge...

  3 days ago from Job.com - Save - More Tools...
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• Help Desk Analyst

  Smartsource - Westerville, OH

  Help Desk Analysts for Large Financial Institution Conversion Project The project ... Help Desk Analyst Tier II Requirements: Good customer service and communication skills...

  30+ days ago from PostJobFree.com - Save - More Tools...
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• Senior Delivery Consultant

  Alliance Data - Columbus, OH

  User support and help desk Provide support to consults in day-to-day support. Involved in strategic definition of data governance protocols. Creation of documentation on...

  6 days ago from Alliance Data - Save - More Tools...
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• Network / Database Support Administrator

  Netsmart Technologies - Dublin, OH

  implement and troubleshoot multi-tier software applications; work with ... application server environments in a help desk environment. · Designing,...

  3 days ago from Monster - Save - More Tools...
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Safe Auto Insurance Company jobs

• Resident Automobile Damage Appraiser

  Safe Auto Insurance Company - Indianapolis, IN

  Writing business in 14 states, SafeAuto Insurance continues to grow ... fax: (614) 944-7927; or mail to: SafeAuto Insurance Company, 4 Easton Oval, Columbus,...

  7 days ago from GreatInsuranceJobs.com - Save - More Tools...
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• Help Desk Technician Level I

  Safe Auto Insurance Company - Columbus, OH

  Writing business in 14 states, SafeAuto Insurance continues to grow ... fax: (614) 944-7927; or mail to: SafeAuto Insurance Company, 4 Easton Oval, Columbus,...

  7 days ago from GreatInsuranceJobs.com - Save - More Tools...
  • Job Summary (permanent link) | Also found at: Yahoo! HotJobs

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