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Customer Service RepresentativeGMAC - Jacksonville, FLPosition SummaryThe purpose of this position is to provide Best in Class customer service and complete administrative tasks for processes/functions managed for the financial services industry. Essential Duties and Responsibilities include the following.Other duties may be assigned to meet business needs. Ability to handle and easily adapt to change. Maintain strict confidentiality with customer account information. Handle phone calls professionally. Provide prompt and accurate information to clients and customers. First Call Resolution - Be an advocate for the customers by actively pursuing means/methods to resolve customer service related issues on the first call; in every instance, go over and beyond to assist customers. Attention to detail; type clear, concise notes in the systems used... See job listing >30+ days ago from Jobirn - Save - Block - Flag - More Tools...
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GMAC
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Headquarters:
200 Renaissance Center
Detroit, MI 48265
Phone: 313-556-5000
http://www.gmacfs.com - Line of Business: S-term Bus Credit Instn
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Key Numbers:
Company Type Private Company Revenue $500M+ Company Size More than 5000 employees
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