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SUPERVISOR, GUEST SERVICES & TICKETINGHershey Entertainment & Resorts - Hershey, PA?This position is responsible for assisting the Guest Services and Ticketing Manager with planning, preparing and implementing procedures and programs for the day-to-day operation of the Guest Services and Ticketing Department at HERSHEYPARK and ZOOAMERICA.??Job Functions:?? Assist in hiring, managing and developing of part time staff Assist with the implementation of new procedures to improve service to our guests Provide clear communication to supervisors, as well as full-time and seasonal staffs Ensure department is compliant with all company policies regarding employees, ticketing, finance, etc. Monitor, follow up on, and coordinate all guest correspondence including Guest Services Log, tracking of guest resolutions, and Hersheypark.com inquiries. Serve as the liaison with all complex and...originally from CareerBuilder.com - More Tools...
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Hershey Entertainment & Resorts
Amusement Park & Hotels
| Company Type | Private |
| Company Revenue | $100M - $500M |
| Company Size | 5000+ employees |
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