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Front Desk Supervisor (1)Crestline Hotels & Resorts - Englewood, NJ1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. 2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. 3. Anticipate guests? needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 4. Maintain positive guest relations at all times. 5. Resolve guest complaints, ensuring guest satisfaction. 6. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. 7. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, appointments and location. c) all room rates, special packages and promotions. d) daily house count and expected... See job listing >30+ days ago from Crestline Hotels & Resorts - Save - Block - Flag - More Tools...
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Crestline Hotels & Resorts
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Branch:
888 E Tahquitz Canyon Way
Palm Springs, CA 92262
Phone: 760-322-6000
http://www.marriottbaypoint.com - Line of Business: Hotel/motel Operation
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Key Numbers:
Company Type Private
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