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Mortgage Loss Mitigation SupervisorCapital One - Plano, TXSupervises, through subordinates, one or two loan service sections related to default management. In impounds, collections or related areas. Position activities require thorough knowledge of loan services and supervisory planning. Essential Job Functions Monitor workflow processes, analyze data and evaluate team statistics against Key Performance Indicators. Recommend and implement process and procedural changes to improve operational effectiveness. Plan, schedule, and review work-product of team. Ensure compliance with department procedures, standards, and regulatory issues within scope of department. Apprise senior management of trends and initiate corrective action. Ensure customer satisfaction and maintain consistent levels of customer service through issue escalation and... See job listing >30+ days ago from Capital One - Save - Block - Flag - More Tools...
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Capital One
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Headquarters:
1680 Capital One Dr
Mc Lean, VA 22102
Phone: 703-720-1000
http://www.capitalone.com - Line of Business: State And Federal Credit Card Banks And Automobile And Other Motor Vehicle Financing
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Key Numbers:
Company Type Public (COF:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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