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Helpdesk AnalystUnisys - Columbia, MDEmployee will be the 1st (initial) line of support for customers providing comprehensive services and technical knowledge to solve complex problems. Support will be via the telephone or in person depending upon the physical location of the IT related problem The role does not require technical hands on knowledge, however the individual must have a broad knowledge of IT applications and services specific to the specific government customer to disposition the trouble call to the appropriate service provider for immediate resolution. Employee will apply knowledge of IT systems and procedures to provide Tier 1 support and route them to the appropriate hands on technical resource who will be assigned the task. Required: Minimum of High School Diploma or higher. Minimum of 1 year Federal... See job listing >10 days ago from Unisys - Save - Block - Flag - More Tools...
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Unisys
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Headquarters:
Unisys Way
Blue Bell, PA 19424
Phone: 215-986-4011
http://www.unisys.com - Line of Business: Systems Integration Maintenance & Computer Consulting Svcs Mfg Servers & Storage Devices
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Key Numbers:
Company Type Public (UIS:NYS) Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
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