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PC Sys/Support Specialist - Entry To IntermediateSoftware Guidance & Assistance - Newark, NJOne of SGA*s major clients is looking for a Help Desk Analyst in Newark, NJ. Duties include: - Performs problem management and resolution: diagnostic troubleshooting, problem logging and tracking, problem resolution, follow-up and escalation. - Performs analytical, technical and administrative work in the planning, design and installation of new and existing personal computer systems. - Knowledge of key desktop environment and applications (eg Windows, Novell, Microsoft Office, Lotus) - Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Minimum 2 years of call center experience, including over the phone technical problem resolution, customer service/customer support experience - Must have customer service and interpersonal skills. - Prefers...originally from Dice - More Tools...
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Software Guidance & Assistance
Computer Related Consulting Services
| Company Type | Private |
| Company Revenue | Less than $5M |
| Company Size | 10 - 100 employees |
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