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*NIX Technical Support Representative
cPanel is currently looking for driven individuals to be part of our technical support team. Qualifications: * US work eligibility * Familiarity with rpm based *nix distributions (RedHat, Fedora, CentOS, etc) * Familiarity with ports based Operating Systems (FreeBSD) * Configuration and troubleshooting of: o Apache o BIND o Exim o MySQL o OpenSSL o PostgreSQL o PureFTPd Special consideration will be given to candidates with the following skills: * Configuration and troubleshooting of: o cPanel o WHM * Customer service experience * WebHosting experience Job Duties: * Answering customer questions / requests through our ticketing and phone systems * Troubleshooting software issues and providing solutions * Documenting repeated issues * Coordinating with management and other departments to...
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