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Help Desk Analyst - Level 1COMSYS - Saint Paul, MNComsys is hiring for Level One Help Desk Analyst in Woodbury, MN for a 6 month contract to hire position. Resource will work 8-5pm local time for training period around 4-6 weeks or so, then the shift will be 11:30am 8pm EST. The positions primary focus is all phone work, it does not involve tier-2 level support. Strong customer service experience is key Will train on the technical aspects, but the resources phone presence is what will be critical. The Help Desk supports a broad technical environment, which includes all platforms, applications and systems. This includes: Internet and Intranet, two mainframe environments, the Local Area Networks, (LAN) Wide Area Network, (WAN), hundreds of applications as well as 14,000 personal computers (hardware and software). Support is provided twenty-four...originally from Dice - More Tools...
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