• Application/System Maintenance Specialist - Remedy Job
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    Company: CGI

    Location: Phoenix, AZ

    Date Posted: January 27, 2012

    Job Order: J0911-1159 - Permanent Full Time Title: Application/System Maintenance Specialist - Remedy Category: Information Technology City: Phoenix, Arizona, United States Job Description: Application/System Maintenance Specialist - Remedy The Application/System Maintenance Specialist provides Support to the Remedy ITSM environments. Job Responsibilities: - Analyze and determine resolution of failed transactions in the SQL tables - Monitoring of the general health of the ITSM environments - Troubleshoot down times for ITSM environments - Resolution of ITSM Incidents opened for ITSM environments - Analyze of ITSM workflow and logs for improvement - Creation of Remedy packages - Fixing bugs derived from incidents - Introducing enhancements as required - Testing enhancements and bug fixes -...

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    From CGI - 27 days ago
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