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Business Process Business AnalystSynapse Technologies - Alpharetta, GABusiness Process BA Job Description: Specific focus on designing and implementing CUSTOMER FACING processes. Specific area(s) may include: Service Problem Handling, Service Activation and Configuration, Bill Payment and Receivables Management, Product Marketing, Communication, and Promotion Marketing Fulfillment and Response. Must be able to communicate up, down, and across. Strong background taking complex concepts and creating presentations for Sr. Leadership. Must have PROVEN track record in CUSTOMER FACING process design & implementation and Product Catalog experience. Skills: Interpersonal , Communication, Process Flow, Requirements gathering, Microsoft Office, Presentation, Microsoft PowerPoint Additional Skills: Telecom Exp., Consulting Exp. a plus, Hire Details: BA will effectivelyinitiate,...originally from itzbig - More Tools...
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