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Performance and Monitoring AgentPDS Tech - Plano, TXScope of Work: Responsible for 24/7 monitoring of customer network identifying defined problems that require some analysis by using existing procedures, techniques and methods. Specifically: Minimizing downtime by detecting problems at an early stage Basic problem analysis. Developing new checks/balances via scripting of use cases. Sending notifications and recommendations to customer Log data for analysis Organizational Position: Member of Proactive Support Team, reports to Proactive Line Manager Interfaces: This individual interfaces with PAS team and internal customers. Monitoring tools: EWS, SONAR, ITK, VSE, various scripts Microsoft Outlook, Excel, Word Core/Critical Competencies: Excellent oral and written communications skills Excellent interpersonal and customer relations skills... See job listing >15 days ago from Get Telecommunication Jobs - Save - Block - Flag - More Tools...
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PDS Tech
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Address:
415 Howe Ave
Shelton, CT 06484
Phone: 203-924-7030
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Key Numbers:
Company Type Private Company Revenue Less than $5M Company Size 10 - 100 employees
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