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bilingual Japanese Help Desk ProfesionalCac America - New York City, NYPosition is a Help Desk Engineer for a 300+ person sales office. The ideal candidate is a highly professional, articulate, enthusiastic, team-oriented and self-motivated individual with 2+ year Help Desk experience. The position requires phone support. The Engineer must have strong Japanese and English language skills and be able to read and write in Hiragana, Katakana, and Kanji. The Engineer will be required to communicate technical concepts in a non-technical manner as required in Japanese as well as in English. The Engineer needs to provide leadership ability, and excellent customer service skills. Other requirements are the ability to identify recurring and chronic issues which can be solved though automation or process improvements, assist with reporting and metrics in an effort to meet...originally from Get Bilingual Jobs - More Tools...
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