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Customer Service RepresentativeAT&T Wireless - Ridgeland, MSPosition Title: Customer Service Representative Requisition Number: 149331 Functional Area: Customer Service- Call Centers Location: MS0158 Ridgeland 381 Highland Colony Pky For sales positions the actual employment location may vary based on market/location needs. Position Description: JOB DESCRIPTION Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.Makes...originally from Job.com - More Tools...
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AT&T Wireless
Line of Business: Cellular Telephone & Messaging Services
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
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