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SECRET CUSTOMER SERVICE SPECIALIST 1CACI International - Chantilly, VAU.S. Federal Security Clearance Requirement: Clearance Required // CACI International CUSTOMER SERVICE SPECIALIST 1 JN: 34187 Duties and Responsibilities: Requires current TS/SCI security clearance and must be able to pass a CI polygraph examination. One or more years providing telephone or direct support to customers, one or more years experience in a customer call center is beneficial. Experience with web based forms and applications, Remedy (or other) trouble ticketing system(s), and experience using the standard Microsoft application suite (Word, Excel, Powerpoint, Outlook, etc). Maintains knowledge of industry developments to ensure that products and services are state-of-the-art. Cross-trains and provides assistance to all areas of the company and to customers. Responds to customer needs...originally from DefenseCareers.com - More Tools...
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