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Part-Time Help Desk AnalystsAjilon - Durham, NCAjilon Consulting is a premier provider of information technology (IT) business solutions. With over 50 offices in North America and 12,000 employees worldwide, Ajilon Consulting is a company full of opportunities and exciting new challenges.We are currently seeking Part-Time Help Desk Analysts to provide timely IT resolutions. The Analysts are the first point of contact for the users who call our IT support center. While providing the highest level of customer service, the Analyst answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 and 2 requests in a timely fashion. The Analyst escalates unresolved problem/issues/requests to the proper tier 3 support team. Looking for people available to work either...originally from DegreedJobs.com - More Tools...
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Ajilon
Line of Business: Computer Related Services Mgmt Consulting Svcs & Data Processing Preparation
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $100M - $500M |
| Company Size | 1000 - 5000 employees |
Job Location:
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