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Analyst, Telecom SupportChoice Hotels International - Silver Spring, MDORIGINAL JOB LISTING Title Analyst, Telecom Support Location Silver Spring, MD Description SUMMARY STATEMENT Responsible for coordinating and executing on the plans for installation and maintenance of the telephony systems, hardware, software and applications in support of the Corporate offices in Silver Spring and Chevy Chase, Maryland. Provide daily telecommunications support to the associates in the corporate office, including all moves, adds & changes. PRIMARY DUTIES AND ACCOUNTABILITIES Responsible for managing telecommunications system administration and support for the Silver Spring campus (40%): * Manage and respond to customer requests for assistance with telephony issues: phone system, voice mail, call accounting, video conferencing, web conferencing * Key responsibility for troubleshooting...originally from washingtonpost.com - More Tools...
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