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Wachovia - Blue Bell, PARESPONSIBILITIES: Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. May be required to initiate external contact with customers or perform basic skip tracing. Adheres to Wachovia Dealer Services policy and procedures. Focuses on problem resolution with delinquent customers utilizing available tools. Assists customers with deferments or due date changes, when appropriate, and reduces delinquency and losses to Company goals. Works well in a team environment and practices Core Values. Provide good customer service to internal and external customers. Focus on problem... See job listing >30+ days ago from DiversityInc.com - Save - More Tools...
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Wachovia
Headquarters:
301 South College Street
Charlotte, NC 28288
Phone: 704-374-6565
http://www.wachovia.com
301 South College Street
Charlotte, NC 28288
Phone: 704-374-6565
http://www.wachovia.com
Line of Business: Bank Holding Company National Banks Mortgage Banking Investment Advisory & Brokerage Services
Key Numbers:
| Company Type | Public (WB:NYS) |
|---|---|
| Company Revenue | $500M+ |
| Company Size | 5000+ employees |
Job Location:
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