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Customer Service RepresentativeMacy's Credit & Customer Services - Tempe, AZCredit Customer Service Representative Overview Responding to inbound telephone calls, Customer Service representatives are responsible for resolving customer inquires regarding credit card billing inquiries, sales, and service using professional customer service skills. Key Accountabilities for the Customer Service Representative * Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer service skills * Effectively answer and resolve issues regarding purchases and delivery of merchandise macys,Macys,Macy's* High school diploma or general education degree (GED) * Excellent customer service, problem solving, analytical, decisionmaking, communication, followup and organizational skills * Typing experience is preferred...originally from Jobing.com - More Tools...
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