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Help Desk AssociateBroadlane - Dallas, TXDescriptionRegular/Temporary: RegularEssential Job Functions Act as the first tier support for Broadlane customers both internal and external Answer customer support calls, emails walk-ups, etc and log problem tickets within the required service levels Proactively analyze, monitor, and resolve customer issues through to resolution and confirm customer satisfaction Perform troubleshooting and issue diagnosis in the identification of issues relating to PCs, applications, and basic network communications. ork directly with customers, suppliers, and contracting department to resolve contract related issues and questions Triage and escalate issues as appropriate to department level contacts for higher-level analysis, and resolution. Provide post issue analysis and root cause identification... See job listing >30+ days ago from Jobfox - Save - Block - Flag - More Tools...
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Broadlane
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Headquarters:
40 Gold St
San Francisco, CA 94133
Phone: 415-844-7400
http://www.broadlane.com - Line of Business: Whol Medical Equipment And Supplies
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Key Numbers:
Company Type Private Company Revenue $100M - $500M Company Size 100 - 500 employees
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