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  • Network Operations Center Associate

    Company: Athenahealth

    Location: Watertown, MA

    Date Posted: August 22, 2013

    This Tier 1 position has the following responsibilities: Monitoring the athenaNet application and its supporting infrastructure. This includes providing hands on first level triage and troubleshooting of any issues in this environment Central point of contact for internal teams and outside vendors Production backups (Veritas NetBackup) Administrative tasks with the monitoring applications (Nagios, Monolith, Oracle Enterprise Manger and more) Creating and maintaining documentation MONITORING of athenaNet and its supporting infrastructure Provides front line support for the athenaNet application and all of its supporting infrastructure including initial triage and troubleshooting for alerts that are seen. Coordinates the flow of communications between the athenahealth U.S. Network...

    from athenahealth