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SRA International - Arlington, VAPosition Title Help Desk Technician Location Virginia - Arlington (1300 Wilson Blvd.) (VA59) Clearance Required Yes Clearance Type Agency Specific Daily Responsibilities Provide telephone and email tier 2 help desk support for client-server and web-based systems. Client systems run in Microsoft Windows 2000/2003/XP. Support is provided primarily over the phone. Support will include trouble shooting access problems (including resetting passwords), application problems, and hardware problems. Hardware support includes PCs, scanners, digital cameras, and printers. Will use Remedy or similar problem tracking system to receive, respond to, and track calls. Daily Responsibilities Continued Duties include off-hours support, approximately 1 week per month. Off-hours support can be provided from home... See job listing >30+ days ago from Job.com - Save - More Tools...
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SRA International
Holding Company
| Company Type | Public (SRX:NYS) |
| Company Revenue | $500M+ |
| Company Size | 1000 - 5000 employees |
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