Call Center Associate I - Temp
Company: Mercantil Commercebank N.A.
Location: Miami, FL
Date Posted: November 21, 2013
Under general supervision, assist customers with all types of account inquiries and concerns, and with any discrepancies while servicing their needs. Perform banking transactions such as stop payments, wire transfers, check orders, fee reversals, CheckCard activations, hot carding and fax statements. Learn the organization's products, services and policies to provide information and promote the cross-selling of bank products. To identify, evaluate, monitor and make any recommendation deemed necessary to their respective Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical...from Bright.com