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Help Desk Analyst IIIRobert Half Technology - Houston, TXRespond to and communicate with users on IT helpdesk issues in a timely manner Create trouble tickets with clear issue descriptions and assign the appropriate priority Input all helpdesk request using Numera: Track-It Assist in PC (image) installations Provide remote support for desktops, laptops, printers and other peripheral equipment Perform standard desktop technical activities in installing/support of hardware and software Create and maintain support documentation Maintain processes, procedures and standards of the department Work off-hours and weekends on as needed basis Provide user support on current ERP system Any other duties deemed necessary as directed by immediate supervisor Function as part of AS400 systems operation support. These duties include monitoring iSeries performance,...originally from Robert Half Technology - More Tools...
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Robert Half Technology
1300 Post Oak Blvd # 300
Houston, TX 77056
000-000-0000
Employment Agency
| Company Type | Private |
| Company Size | 1 - 10 employees |
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