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Helpdesk Analyst - El Paso areaEmpire Today - El Paso, TX* Provide support in a Windows XP, Office 2003, Outlook, Siebel call tracking environment * As a member of the Helpdesk Team, the Analyst will be responsible for 200+ internal users and 45+ national facilities * Utilizing a call tracking system to log Trouble Tickets and IT Service requests, track and close tickets Position will require after-hours on-call duties (approximately one week per month) Coordinate and plan mini-projects and resources Installation and configuration of desktop PC and network applications * Support corporate objectives and implement policies and procedures on behalf of Corporate Management * Communicating effectively with an user orientation * Diagnosing and resolving hardware, applications and operating system issues * Escalating and dispatching service as... See job listing >30+ days ago from Empire Today - Save - Block - Flag - More Tools...
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Empire Today
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Headquarters:
333 Northwest Ave
Melrose Park, IL 60164
Phone: 773-588-2300
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Key Numbers:
Company Type Private Company Revenue $50M - $100M Company Size 10 - 100 employees -
Job Location:
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