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  • Restaurant Supervisor

    Company: Montelucia Resort & Spa

    Location: Paradise Valley, AZ

    Date Posted: August 03, 2013

    JOB OVERVIEW:</em> Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. DUTIES AND RESPONSIBILITIES:</em> Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues. Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Oversee cash handling and check/credit policies and procedures. Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.