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Claims Contact Center Assistant Operations ManagerLiberty Mutual - Hamilton, OHAdvance your Claims career at Liberty Mutual - A Fortune 100 Company! Responsibilities: * Works closely with the Claims Contact Center Operations Manager to analyze site results and develop and execute on identified action plans. Develops and maintains strong working relationships with other operational departments to ensure high customer satisfaction. * Manages various assigned projects that support claims contact center strategies as well as work-flow improvement and enhancements. * Actively manages all aspects of performance including employee and supervisor performance, merit process, salary review, career pathing, progressive discipline and Reliability standards. Provide counseling to supervisors on staff performance. * Reviews, investigates, manages and resolves any and all... See job listing >30+ days ago from Liberty Mutual - Save - Block - Flag - More Tools...
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Liberty Mutual
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Headquarters:
175 Berkeley St
Boston, MA 02116
Phone: 617-357-9500
http://www.deltaapps.com - Line of Business: Property And Casualty & Other Insurance
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Key Numbers:
Company Type Private Company Revenue $500M+ Company Size More than 5000 employees
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