-
Help Desk AssociateMSC Industrial Direct - Melville, NYWork Shift: 12 noon - 9PM DUTIES and RESPONSIBILITIES: Provides hands-on 1 st level troubleshooting to solve customer technical issues received via telephone to the CSC based Help Desk, and also for customer technical issues walked into the CSC Help Desk, with regards to all of our technology solutions. Ensures internal and external customer satisfaction driving towards maximized customer service at all times. Implements initiatives to enhance customer satisfaction where necessary. Assists 2 nd level Help Desk Associates with PC repairs and PC assembly, and assists 2 nd level PC Support Representatives with basic troubleshooting. Provide 2 nd level PC Desktop support when permitted. Support 1 st level IT customer service requests and work with IT associates. Support 1 st level IT... See job listing >30+ days ago from MSC Industrial Direct - Save - Block - Flag - More Tools...
- flag this job
- scam/spam
- expired
- broken link
- duplicate
- Who do I Know at MSC Industrial Direct - by LinkedIn
- Help Desk Associate Salaries in Melville | Research Salary - at PayScale
- Local Tools: Research Melville Jobs | Map This Job
- Find People at MSC Industrial Direct: Spoke
MSC Industrial Direct
-
Headquarters:
75 Maxess Rd
Melville, NY 11747
Phone: 516-812-2000
http://www.mscdirect.com - Line of Business: Whol Distributor Of Industrial Machinery & Electrical Equipment And Supplies
-
Key Numbers:
Company Type Public (MSM:NYS) Company Revenue $500M+ Company Size 1000 - 5000 employees
Incorrect company information? Let us know.
